Free delivery for local orders above SGD18

About


About Kedai Koolcats
We sprinkle cattitude on fabric and sew them into bags, pouches, accessories and cushions that are purrfect for cat lovers and cats. All products are handmade with love by a husband-wife pair in Singapore, using quality designer cotton from all over the world. We accept customisations and refashion requests. Got any questions? Meow at us!

Delivery and Shipping
- Local Delivery
All local orders over SGD18.00 for products that are in stock and received from Monday to Thursday, will be delivered on the same weekend for free. For delivery on the next evening, a fee of SGD5.00 applies.

- International Shipping
Estimated Shipping Time: 2-5 weeks
All international orders for products that are in stock will be processed within 1-3 days and shipped with tracking via Singapore Post. In any case of delay in shipping, we will inform you and continue to monitor the order. Kedai Koolcats will not be liable for items that are lost or damaged during the shipping process. 
- Customs and Import Taxes
Customers are responsible for any customs and import taxes that might apply. Kedai Koolcats is not responsible for delays due to customs.

Refund Policy
Kedai Koolcats do not accept refunds, returns or exchanges. However, please contact us if there are any problems with your order.

Terms and Conditions
Click here to read the full Terms and Conditions.